We’re proud to share that Jaan Kolokithas has been nominated for Loan Processor of the Year at the 2025 AFG Excellence Awards!
Jaan is a vital part of the What If We Finance team. He works behind the scenes to make sure every home loan is processed quickly, accurately, and without stress. From following up with lenders to managing documents and timelines, Jaan ensures each application stays on track. His calm, professional approach makes a real difference for our clients – and this nomination is a well-earned recognition of his dedication.
We couldn’t be prouder.
A Year of Recognition and Awards for What If We Finance
Jaan’s nomination comes during what has already been a massive year for our business. We’ve also been named a finalist in the 2025 AFG Excellence Awards, reflecting our ongoing commitment to outstanding customer service and real results.
Here’s what we’ve achieved recently:
– 🏆 MFAA Customer Service Award Winner – Victoria 2024
– 🏅 MFAA Customer Service Award Finalist – 2025
– 🏅 AFG Excellence Awards Finalist – 2025– Loan Processor of the Year Finalist – Jaan
– 🌟 CBA Elite Broker – 2021, 2022, 2023, 2024 and 2025
– 💬 WOMO Customer Service Award – 9 Years in a Row
– 🥇 Quality Business Award Winner – 2023, 2024 and 2025
These achievements reflect who we are — a team that puts people first, works hard behind the scenes, and never stops looking for ways to improve.
Why We Do It
We’re incredibly proud of the work we do – but the real reason we show up every day is our clients. Nothing matters more to us than helping people achieve their goals, whether that’s buying a first home, refinancing, or investing. These awards are meaningful, but they’re a reflection of something bigger – the trust you place in us.
We work tirelessly for our clients, and there’s no better feeling than seeing our team recognised for the effort we put in every single day. Thank you for making it possible.
If you’re looking for an award-winning mortgage broker in Melbourne who genuinely puts you first – we’re here, and we’d love to help.